Privacy Policy

Website: https://binaniwaxudyog.com
Company: Binani Wax Udyog

At Binani Wax Udyog (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://binaniwaxudyog.com or purchase products from us.

  1. Information We Collect

We collect information to provide better services, fulfil orders, and improve user experience.

A. Personal Data

When you register, place an order, or contact us, we may collect personally identifiable information, including:

Contact Information: Name, email address, phone number, and mailing/shipping address.

Account Credentials: Username, password, and order history.

Billing Information: Payment details (processed securely via encrypted third-party payment gateways; we do not store full credit card or banking details on our servers).

B. Non-Personal & Technical Data

When you browse our website, we automatically collect certain technical information, including:

IP address, browser type, operating system, and device details.

Pages visited, time spent on pages, referral links, and browsing activity.

2.How We Use Your Information

    We use the collected information for the following business purposes:

    Order Fulfilment: Processing transactions, delivering products, sending invoices, and providing order tracking updates.

    Customer Support: Responding to inquiries, feedback, and technical support requests.

    Service Improvements: Enhancing website functionality, analysing usage trends, and optimizing product offerings.

    Marketing & Promotions: Sending updates, promotional offers, or news (you may opt out at any time).

    Legal Compliance: Complying with applicable laws, regulations, and legal obligations.

    3.Sharing & Disclosure of Information

      We do not sell, rent, or trade your personal information to third parties. We may share information with trusted third parties solely under the following circumstances:

      Service Providers: Third-party vendors who assist with website hosting, payment processing, courier/shipping logistics, and analytics. These providers are bound by strict confidentiality obligations.

      Legal Requirements: When required by law, court order, or government authority to protect our rights, property, or safety, or that of our users.

      Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of company assets, user data may be transferred as part of the business assets.

      4.Cookies and Tracking Technologies

        Our website uses cookies and similar tracking technologies to enhance user navigation, keep track of your shopping cart, and analyse site traffic.

        You can choose to disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our site.

        5.Data Security

          We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

          6.Your Data Protection Rights

            Depending on applicable local privacy laws, you may have the following rights regarding your personal data:

            Access & Rectification: The right to request access to or correction of inaccurate personal data.

            Opt-Out: The right to unsubscribe from promotional emails using the “Unsubscribe” link provided in our communications.

            Data Erasure: The right to request deletion of your account or personal data, subject to lawful record-keeping requirements.

            7.Third-Party Websites

              Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external sites. We encourage you to read the privacy policies of any linked websites you visit.

              8.Changes to This Privacy Policy

                We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website following any updates constitutes acceptance of the revised policy.

                9.Contact Us & Grievance Redressal

                  If you have questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact us:

                  Company Name: Binani Wax Udyog

                  Location: Kolkata, West Bengal, India

                  Website: https://binaniwaxudyog.com/contact/